Course Information

Course Title: Administration & IT

Course Level: N4/5


Administration and IT qualifications provide practical opportunities to apply and develop organisational, administrative and IT skills. Learners develop IT skills and use technologies as tools to achieve organisational and administrative tasks enabling them to contribute to the effective functioning of organisations in administrative positions.

The course contains a significant practical component, which involves experiential learning and uses real-life contexts, which makes it relevant to the world of work. Its uniqueness lies in developing IT skills in an administration related context using Microsoft Office software. While the skills, knowledge and understanding it develops reflect current administrative practice, the course is sufficiently flexible to take account of emerging technologies, and this will ensure its continuing currency and relevance.

Administration and IT skills have extensive application not only in employment but also in personal life.

This course will give you the opportunity to:

  • To develop an understanding of administration in the workplace and key legislation affecting organisations and employees
  • To develop an appreciation of good customer care and its benefits to organisations
  • To develop IT skills and use them to perform administrative tasks

Units of study include:

  • Administration theory in the workplace
  • Word Processing
  • Spreadsheets
  • Databases
  • Presentations
  • Electronic Communication


  • National 4/5
  • NPA


National 4/5
National Progression Award(s)